- We aim for a less than 24 hour response time to any sort of queries.
- Provide the thoroughness and expertise of professional grade knowledge and guidance.
- Plan for action and further guidance in follow up emails within the 48 hour time period.
- Disaster assessment and off-site algae and bacteria treatment advice for cloudy pools.
- Advice on pool products (filters, robot cleaners…etc) and their maintenance.
Maintaining a clean swimming pool, and treating it regularly is quite a complicated task for even the most experienced homesteaders. So, if you need help DIY-ing pool treatment or merely looking for professional aid for certain pool products, then we’re always here to help.There might be specific issues that our comprehensive guides may not cover, and we know how precious your swimming pool is to you.So, we’re not going to subject you to filling out ridiculously long questionnaires that makes you detail the pool problems you’re facing. Just send us a mail and we will give you a prompt reply as soon as possible. And we regularly check our spam folders as well, so your mail will be really hard to miss.At PoolCleaningExpert, we strive to provide the best service that we would like to experience ourselves. And we try to give exceptional and advice support to everyone who contacts us.Trust and reliability are paramount when it comes to your pool’s health, and communication is the only medium through which it can be achieved. And we guarantee quality and experienced support with every mail from the first contact to the last.Up-to date informationAs we are an information website that mainly caters to swimming pool and hot tub care. Our website has a wide range of articles to assist you in caring for your pool or spa. But as technology develops, what we write about today may not be valid tomorrow.So we try to keep ourselves updated, and go through specialized training and attend workshops periodically to ensure that our readers get the best information possible.And if you have questions about your pool filters or the robot cleaner that isn’t working too well, feel free to send us a mail. From basic pool chemistry to complicated issues involving D.E filters, we will guide you through it all. We will even take the time out to discuss your existing pool maintenance schemes, and help you make smart decisions and plan out treatment schedules that best meet your needs.The benefits of sending us an E-mail. If you plan to get a hold of us over the mail, here are a few things we would like promise all our readers: